Privacy Policy

Last Updated: February 14, 2026

At Swarnim Jewels, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

When you place an order or contact us, we collect the following information:

• Personal Information: Your name, email address, and phone number
• Delivery Information: Your shipping address, city, state, and pincode
• Order Information: Products purchased, quantities, and order value

2. How We Use Your Information

We use your information solely for the following purposes:

• Processing and fulfilling your jewelry orders
• Communicating with you about your order status
• Providing customer support and answering your queries
• Sending order confirmations via WhatsApp
• Maintaining records for accounting and legal purposes

3. Information Sharing and Disclosure

We respect your privacy and do NOT sell, rent, or share your personal information with third parties for marketing purposes.

We only share your information with:

• WhatsApp: To send you order confirmations (only when you place an order)
• Delivery Partners: To ship your jewelry safely to your address
• Legal Authorities: Only if required by law or to protect our legal rights

4. Data Storage and Security

We take reasonable measures to protect your information:

• Shopping Cart: Stored locally on your device using browser storage (not on our servers)
• Order Details: Kept securely for 1 year for accounting and customer service purposes
• Security: We use industry-standard security measures, though no method is 100% secure

5. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from promotional communications at any time

6. Cookies and Tracking

7. Third-Party Services

Our website may contain links to third-party websites (social media, payment gateways). We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date. Please review this policy periodically.

10. Legal Compliance

This Privacy Policy complies with:

• India's Information Technology Act, 2000
• General Data Protection Regulation (GDPR) - for EU customers
• California Consumer Privacy Act (CCPA) - for California customers